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Universal Terms of Service
Universal Terms of Service for Domain Registry of Canada Software and Services
This Agreement ("Agreement") is by and between Domain Registry of Canada and You, Your heirs, agents, successors and assigns ("You"), and is made effective as of the date of electronic execution. This Agreement sets forth the terms and conditions of Your use of Domain Registry of Canada software ("Software") and services ("Services") and explains Domain Registry of Canada's obligations to You and Your obligations to Domain Registry of Canada in relation to the Software and Services You purchase.
This Agreement as well as any additional Domain Registry of Canada policies, together with all modifications thereto, constitute the complete and exclusive agreement between You and Domain Registry of Canada concerning Your use of Domain Registry of Canada's Software and Services, and supersede and govern all prior proposals, agreements, or other communications. All Domain Registry of Canada policies and agreements specific to particular Software and Service are incorporated herein and made part of this Agreement by reference, including the dispute policy ("UDRP"). By purchasing Domain Registry of Canada's Software or Services, You acknowledge that You have read, understood, and agree to be bound by all terms and conditions of this Agreement and any other policies or agreements made part of this Agreement by reference, as well as any new, different or additional terms, conditions or policies which Domain Registry of Canada may establish from time to time, and any agreements that Domain Registry of Canada is currently bound by or will be bound by in the future. You may view the latest version of this Agreement online.
In addition to transactions entered into by You on Your behalf, You also agree to be bound by the terms of this Agreement for transactions entered into on Your behalf by anyone acting as Your Agent, and transactions entered into by anyone who uses the account You've established with Domain Registry of Canada, whether or not the transactions were in Your behalf. You acknowledge that Domain Registry of Canada's acceptance of any application made by You for Services provided by Domain Registry of Canada will take place at the Internet Corporation for Assigned Names and Numbers ("ICANN") accredited registrar's offices located in USA.
The General Terms in Section A apply to all customers of Domain Registry of Canada. The Software and Services Specific Agreements incorporated in Section B apply only to customers who have purchased those referenced Services.
A. GENERAL TERMS APPLICABLE TO ALL SOFTWARE AND SERVICES
1. TERM OF AGREEMENT; MODIFICATIONS.
You agree that Domain Registry of Canada may modify this Agreement and the Services from time to time. You agree to be bound by any changes Domain Registry of Canada may reasonably make to this Agreement when such changes are made. If You have purchased Services or Software from Domain Registry of Canada, the term of this Agreement shall continue in full force and effect as long as You take advantage of and use the Software or Services. In the event You terminate Your usage, Domain Registry of Canada will not refund any amounts You have paid. You agree that Domain Registry of Canada shall not be bound by any representations made by third parties who You may use to purchase Services from Domain Registry of Canada, and that any statement of a general nature, which may be posted on Domain Registry of Canada 's Web site or contained in Domain Registry of Canada's promotional materials, will not bind Domain Registry of Canada . Domain Registry of Canada may, at times, offer certain promotions with different charges and features.
You agree that You will be responsible for notifying Domain Registry of Canada should You desire to terminate Your use of Domain Registry of Canada's Services. Notification of Your intent to terminate must be provided to Domain Registry of Canada no earlier than 10 days prior to Your billing date but no later than three days prior to Your billing date.
2. ACCURATE INFORMATION.
You agree to maintain accurate information by providing updates to Domain Registry of Canada, as needed, while You are using Domain Registry of Canada's Services. You agree You will notify Domain Registry of Canada within five (5) business days when any change of the information You provided as part of the application and/or registration process changes. Failure by You, for whatever reason, to respond within five (5) business days to any inquiries made by Domain Registry of Canada to determine the validity of information provided by You will constitute a material breach of this Agreement.
4. ACCOUNT SECURITY.
You agree You are entirely responsible for maintaining the confidentiality of Your customer number/login, password, credit card number, and shopper PIN (collectively, the "Account Access Information"). You agree You are entirely responsible for any and all activities that occur under Your account. You agree to notify Domain Registry of Canada immediately of any unauthorized use of Your account or any other breach of security. You agree Domain Registry of Canada will not be liable for any loss that You may incur as a result of someone else using Your Account Access Information, either with or without Your knowledge. You further agree You could be held liable for losses incurred by Domain Registry of Canada or another party due to someone else using Your Account Access Information. For security purposes, You should keep Account Access Information in a secure location and take precautions to prevent others from gaining access to Your Account Access Information. You agree that You will be responsible for all activity in Your account, whether initiated by You, or by others on Your behalf, or by any other means. Domain Registry of Canada specifically disclaims liability for any activity in Your account, whether authorized by You or not.
5. NO UNLAWFUL CONDUCT OR IMPROPER USE.
As a condition of Your use of Domain Registry of Canada's Software and Services, You agree not to use them for any purpose that is unlawful or prohibited by these terms and conditions, and You agree to comply with any applicable local, state, federal and international laws, government rules or requirements. You agree You will not be entitled to a refund of any fees paid to Domain Registry of Canada if, for any reason, Domain Registry of Canada takes corrective action with respect to Your improper or illegal use of its Services.
Domain Registry of Canada reserves the right at all times to disclose any information as Domain Registry of Canada deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Domain Registry of Canada sole discretion.
If You have purchased Services, Domain Registry of Canada has no obligation to monitor Your use of the Services. Domain Registry of Canada reserves the right to review Your use of the Services and to cancel the Services in its sole discretion. Domain Registry of Canada reserves the right to terminate Your access to the Services at any time, without notice, for any reason whatsoever.
Domain Registry of Canada reserves the right to terminate Services if Your usage of the Services results in, or is the subject of, legal action or threatened legal action, against Domain Registry of Canada or any of its affiliates or partners, without consideration for whether such legal action or threatened legal action is eventually determined to be with or without merit. Domain Registry of Canada may review every account for excessive space and bandwidth utilization and to terminate or apply additional fees to those accounts that exceed allowed levels.
Except as set forth below, Domain Registry of Canada may also cancel Your use of the Services, after thirty (30) days, if You are using the Services, as determined by Domain Registry of Canada in its sole discretion, in association with spam or morally objectionable activities. Morally objectionable activities will include, but not be limited to: activities designed to defame, embarrass, harm, abuse, threaten, slander or harass third parties; activities prohibited by the laws of the United States and/or foreign territories in which You conduct business; activities designed to encourage unlawful behavior by others, such as hate crimes, terrorism and child pornography; activities that are tortuous, vulgar, obscene, invasive of the privacy of a third party, racially, ethnically, or otherwise objectionable; activities designed to impersonate the identity of a third party; illegal access to other computers or networks (i.e., hacking); distribution of Internet viruses or similar destructive activities; and activities designed to harm or use unethically minors in any way. Notwithstanding anything to the contrary herein, in the event Domain Registry of Canada cancels Your Services during the first thirty (30) days after You purchase the Services, You will receive a refund of any fees paid to Domain Registry of Canada in connection with the Services being canceled. In the event Domain Registry of Canada deletes Your Services because they are being used in association with spam or morally objectionable activities, no refund will be issued. You agree You will not be entitled to a refund of any fees paid to Domain Registry of Canada if, for any reason, Domain Registry of Canada takes corrective action with respect to Your improper or illegal use of its Services.
6. NO SPAM; LIQUIDATED DAMAGES.
You agree Domain Registry of Canada may immediately terminate any account which it believes, in its sole discretion, is transmitting or is otherwise connected with any spam or other unsolicited bulk email. In addition, if actual damages cannot be reasonably calculated then You agree to pay Domain Registry of Canada liquidated damages of $1 for each piece of spam or unsolicited bulk email transmitted from or otherwise connected with Your account, otherwise You agree to pay Domain Registry of Canada 's actual damages. You acknowledge You have read and understand and agree to be bound by the terms and conditions of Domain Registry of Canada's Anti-spam Policy, available here . Such terms and conditions are applicable to the use of all Domain Registry of Canada Software and Services and are incorporated herein.
7. INTELLECTUAL PROPERTY.
You agree that Domain Registry of Canada or its licensor holds all rights, title and interest in all Software and Services and all intellectual property, including other rights related to intangible property, unless otherwise indicated. You acknowledge that no title or interest in such Intellectual Property Rights is being transferred to You and You agree to make no claim of interest in any such Services or Software.
You understand and agree that all content and materials contained in this Agreement, other policies, the Domain Registry of Canada Web site, and any affiliated Web sites, are protected by the various copyright, patent, trademark, service mark and trade secret laws of the United States, as well as any other applicable proprietary rights and laws, and that Domain Registry of Canada or its licensor expressly reserves its rights in and to all such content and materials. You further understand and agree that You are prohibited from using, in any manner whatsoever, any of the content or materials described above without the express written permission of Domain Registry of Canada or its licensor. No license or right under any copyright, patent, trademark, service mark or other proprietary right or license is granted to You or conferred upon You by this Agreement or otherwise.
8. USE OF Domain Registry of Canada SOFTWARE.
If You have licensed software from Domain Registry of Canada, Domain Registry of Canada grants You a limited, non-exclusive, nontransferable and non-assignable license to use the software for such purposes as are ordinary and customary. You are free to use the software on any computer, but not on two or more computers at one time.
You agree to not alter or modify the Software. You agree You are not authorized to combine the Software with any other software program, create derivative works based upon the Software, nor are You authorized to integrate any plug-in or enhancement which uses or relies upon the Software. You further agree not to reverse engineer, decompile or otherwise attempt to uncover the source code.
Domain Registry of Canada reserves all rights to the Software. The Software and any copies You are authorized to make are the intellectual property of Domain Registry of Canada. The source code and its organization are the exclusive property of Domain Registry of Canada and the Software is protected by copyright, including United States Copyright Law. Except as expressly provided for in this section, this Agreement does not grant You any rights in the Software and all rights are reserved by Domain Registry of Canada.
Domain Registry of Canada provides this Software "as is" without warranty of any kind either express or implied, including but not limited to the implied warranties or conditions of merchantability or fitness for a particular purpose.
9. FEES AND PAYMENT.
As consideration for the Software or Services purchased by You and provided to You by Domain Registry of Canada, You agree to pay Domain Registry of Canada at the time You order. All fees are due immediately and are non-refundable unless otherwise expressly noted, even if Your Services are suspended, terminated, or transferred prior to the end of the Services term. Domain Registry of Canada expressly reserves the right to modify pricing through email notification and/or notice on its Web site. Payment may be made by You by providing either a valid credit card or personal check.
If for any reason your Domain Name transfer to us is unsuccessful, upon request your payment will be credited back in full. Otherwise, DROC will attempt to register your domain name, upon its release, should it not be renewed with your current registrar.
If You signed up for a monthly payment plan, Your monthly billing date will be determined based on the day of the month You purchase the Services unless that date falls after the 28th of the month in which case Your billing date will be the 28th of each month. If You signed up for an annual (or longer) payment plan, and You elected the automatic renewal option, Domain Registry of Canada will automatically renew Your Services when they come up for renewal and will take payment from the Payment Method You have on file with Domain Registry of Canada, at Domain Registry of Canada then current rates.
If for any reason Domain Registry of Canada is unable to charge Your Payment Method for the full amount owed Domain Registry of Canada for the Services provided, or if Domain Registry of Canada is charged a penalty for any fee it previously charged to Your Payment Method, You agree that Domain Registry of Canada may pursue all available remedies in order to obtain payment. If You pay by credit card and if for any reason Domain Registry of Canada is unable to charge Your credit card with the full amount of the Services provided, or if Domain Registry of Canada is charged back for any fee it previously charged to the credit card You provided, You agree that Domain Registry of Canada may pursue all available remedies in order to obtain payment. You agree that among the remedies Domain Registry of Canada may pursue in order to effect payment, shall include but will not be limited to, immediate cancellation without notice to You of any domain names or Services registered or renewed on Your behalf. Domain Registry of Canada reserves the right to charge a reasonable administrative fee for administrative tasks outside the scope of its regular Services, including additional costs that it may incur in providing the Services and pass along to You. These include, but are not limited to, customer service issues that cannot be handled over email but require personal service, fees incurred by third parties. You agree that You are solely liable for arranging that Your Services are renewed, and that Domain Registry of Canada shall not be liable to You or any third party if it is unable to charge Your Payment Method in order to renew Your Services.
You acknowledge and agree that the pricing displayed during the checkout process is an estimate. Due to potential slight time delays between actual purchase and the payment settlement, the actual price charged may fluctuate. Accordingly, Domain Registry of Canada makes no representations or warranties that the actual price will be the same or substantially similar to the actual price You will pay and You waive any and all claims based upon any discrepancy between the estimate and the actual price.
9.1 REFUND POLICY
All fees are due immediately and are non-refundable unless otherwise expressly noted, even if Your Services are suspended, terminated, or transferred prior to the end of the Services term. If your transfer to Domain Registry of Canada fails we will refund your transfer fee once requested. However, if you follow the instructions the chances of a failure will be significantly reduced.
If payment is made by check, a refund will be issued by check. A refund by check may take up to 6-8 weeks to process as DROC must first confirm that the check has cleared, and has not returned as NSF or Stop Payment. If payment is made by credit card, a refund will be issued to that same credit card only. A refund to a credit card may take up to 10 days to process as DROC must first confirm that the charge to your credit card has cleared, and a "Charge Back" has not been initiated.
10. REPRESENTATIONS AND WARRANTIES.
You, or the individuals who electronically execute this Agreement on behalf of You hereby represent and warrant that they have the right, power, legal capacity and appropriate authority to enter into this Agreement, and that they own and have not transferred to any other person or entity any of the rights, claims or interests that are the subject of this Agreement. You represent and warrant that You are 18 years of age or older, or that You have an agent authorized by law to represent You who is 18 years of age or older who is entering into this Agreement on Your behalf. You warrant that each action You make is being done so in good faith and that You have no knowledge of it infringing upon or conflicting with the legal rights of a third party or a third party's trademark or trade name.
Domain Registry of Canada expressly reserves the right to deny, cancel or transfer any domain name registration that it deems necessary, in its discretion, to protect the integrity and stability of the registry, to comply with any applicable laws, government rules or requirements, requests of law enforcement, in compliance with any dispute resolution process, or to avoid any liability, civil or criminal, on the part of Domain Registry of Canada, as well as its affiliates, subsidiaries, officers, directors and employees. Domain Registry of Canada also reserves the right to freeze a domain name during resolution of a dispute.
11. LIMITATION OF LIABILITY.
IN NO EVENT SHALL Domain Registry of Canada BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFIT OR GOODWILL, FOR ANY MATTER, WHETHER SUCH LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT (INCLDUDING NEGLIGENCE), BREACH OF WARRANTIES, EITHER EXPRESS OR IMPLIED, ANY BREACH OF THIS AGREEMENT OR ITS INCORPORATED AGREEMENTS AND POLICIES YOUR INABILITY TO USE THE SOFTWARE OR SERVICES, YOUR LOSS OF DATA OR FILES OR OTHERWISE, EVEN IF Domain Registry of Canada HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some states may not allow such a broad exclusion or limitation on liability for damages as contained herein. In such states, Domain Registry of Canada's liability is limited to the full extent permitted by law. You agree that in no event shall Domain Registry of Canada's maximum aggregate liability exceed the total amount paid by You for the particular Software or Service in dispute purchased from Domain Registry of Canada.
12. DISCLAIMER OF WARRANTIES.
Domain Registry of Canada expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Services are provided on an "As Is" and "As Available" basis. Domain Registry of Canada makes no warranty that its services will meet your requirements, or that the services will be uninterrupted, timely, secure, or error free, or that defects will be corrected. Domain Registry of Canada does not warrant, nor make any representations regarding the use, or results of, any of the services it provides, in terms of their correctness, accuracy, reliability, or otherwise.
Some jurisdictions do not allow the disclaimer of implied warranties, in which event that foregoing disclaimer may not apply to You.
You agree to defend, indemnify and hold harmless Domain Registry of Canada and its contractors, agents, employees, officers, directors, shareholders, and affiliates from any loss, liability, damages or expense, including reasonable attorneys' fees, resulting from any third party claim, action, proceeding or demand related to Your (including Your agents affiliates, or anyone using Your account, software or services with Domain Registry of Canada whether or not on Your behalf, and whether or not with Your permission) use of the Software or Services You purchased from Domain Registry of Canada or Your breach of this Agreement or incorporated agreements and policies. In addition, You agree to indemnify and hold Domain Registry of Canada harmless from any loss, liability, damages or expense, including reasonable attorneys' fees, arising out of any breach of any representation or warranty provided herein, any negligence or willful misconduct by You, or any allegation that Your account infringes a third person's copyright, trademark or proprietary or intellectual property right, or misappropriates a third person's trade secrets. This indemnification is in addition to any indemnification required of You elsewhere. Should Domain Registry of Canada be notified of a pending law suit, or receive notice of the filing of a law suit, Domain Registry of Canada may seek a written confirmation from You concerning Your obligation to indemnify Domain Registry of Canada. Your failure to provide such a confirmation may be considered a breach of this agreement. You agree that Domain Registry of Canada shall have the right to participate in the defense of any such claim through counsel of its own choosing. You agree to notify Domain Registry of Canada of any such claim promptly in writing and to allow Domain Registry of Canada to control the proceedings. You agree to cooperate fully with Domain Registry of Canada during such proceedings.
You agree to cooperate fully with Domain Registry of Canada during such proceedings. You agree You will not be entitled to a refund of any fees paid to Domain Registry of Canada if, for any reason, Domain Registry of Canada takes corrective action with respect to Your improper or illegal use of its services. You also agree that if Domain Registry of Canada is notified that a complaint has been filed with a governmental, administrative or judicial body, regarding a Traffic Facts account of Yours with Domain Registry of Canada, that Domain Registry of Canada , in its sole discretion, may take whatever action Domain Registry of Canada deems necessary regarding further modification, assignment of and/or control of your account to comply with the actions or requirements of the governmental, administrative or judicial body until such time as the dispute is settled.
14. GOVERNING LAW, VENUE; WAIVER OF TRIAL BY JURY.
This agreement shall be deemed entered into in the Province of Ontario. Except for disputes concerning the user of a domain name registered with Domain Registry of Canada, You agree that the laws and judicial decisions of the Province of Ontario, shall be used to determine the validity, construction, interpretation and legal effect of this Agreement. You agree that any action relating to or arising out of this Agreement shall be brought in the courts of Ontario. For the adjudication of disputes concerning the use of any domain name registered with Domain Registry of Canada, You agree to submit to jurisdiction and venue in the Canadian District Court for the Province of Ontario.
You agree to waive the right to trial by jury in any proceeding that takes place relating to or arising out of this Agreement.
You agree that all notices (except for notices concerning breach of this Agreement) from Domain Registry of Canada to You may be posted on our Web site. Notices concerning breach will be sent either to the email or postal address You have on file with Domain Registry of Canada. In either case, delivery shall be deemed to have been made five (5) days after the date sent.
Notices from You to Domain Registry of Canada shall be made either by email, sent to the address provided on the Domain Registry of Canada Web site, or first class mail to Domain Registry of Canada 's address at:
Domain Registry of Canada, Attn: Legal Counsel, PO Box 4577, Markham, Ontario, L3R5M7, Canada
The headings in the Agreement are descriptive only and in the event of a conflict between a heading and the underlying terms of this Agreement, the terms of this Agreement shall control.
17. ENTIRE AGREEMENT.
You agree that this Agreement including the policies and agreements it refers to (i.e. our Dispute Resolution Policy, etc.) constitute the complete and only Agreement between You and Domain Registry of Canada regarding the Services contemplated herein.
You agree that the terms of this Agreement are severable. If any part of this Agreement is determined to be unenforceable or invalid, that part of the agreement will be interpreted in accordance with applicable law as closely as possible, in line with the original intention of both parties to the Agreement. The remaining terms and conditions of the Agreement will remain in full force and effect.
The failure of Domain Registry of Canada to enforce any of the provisions within this Agreement or its incorporated agreements and policies against You or others shall not be construed to be a waiver of the right of Domain Registry of Canada thereafter to enforce such provisions.
20. FORCE MAJEURE.
Domain Registry of Canada will make every effort to keep its Web site and Services operational. However, certain technical difficulties and other factors outside of its control may, from time to time, result in temporary service interruptions. You agree not to hold Domain Registry of Canada liable for any of the consequences of such interruptions.
Sections 1, 7, 10, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21 and 22 shall survive any termination or cancellation of this Agreement.
22. NO THIRD PARTY BENEFICIARIES.
Nothing in this Agreement, express or implied, is intended to confer upon any third party any rights, remedies, obligations, or liabilities under or by reason of this Agreement, except as expressly provided in this Agreement.
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