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Frequently Asked Questions
Domain Registry of Canada is a Domain Registration Services Provider. We register, renew, and transfer domain names through the ICANN accredited registrar, Brandon Gray Internet Service Inc. We also provide extended services like web hosting, email, SSL certificates, and search engine submission.
Our pricing can be viewed on our Price Chart. We accept Visa, Mastercard, American Express.
New domain name registrations and completed transfer and renewals are non refundable.
Refunds for uncompleted transfer and renewals are refundable.
If you would like a refund, please call Customer Service and they will be glad to assist you.
Absolutely. As a reseller of an ICANN Accredited Registrar, we must follow all rules and regulations set forth in the ICANN RAA (Registrar Accreditation Agreement) just like the registrar itself.
Prior to the renewal date of your domain name, we will send at minimum 2 reminder notices by email. One of them will be sent approximately one month prior to expiry and the other one will be sent approximately one week prior to expiry. If you do not renew your domain name we will send one additional notice which will include instructions for renewing the registration of your domain. We also send supplementary reminder emails at 90, 60, and 45 days prior to expiration.





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