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Important Notice

Unplanned Outage on Monday, September 10th, 2018

On Monday, September 10th, 2018 we suffered an unplanned outage due to a power failure in our local area. The power outage began at 5:30am and lasted through to 1:30pm EST. Unfortunately, due to an issue with our upstream internet provider, our internet service was not restored until 10:00pm EST. The outage affected all our core services including email, websites, and phone support. All services, including DNS, Web, Email, etc. have been restored to a working state.

Going forward we will be reviewing our redundancy measures as they did not function as planned. We sincerely apologize for the inconvenience.

If you wish to discuss the matter further, please feel free to contact us.

Frequently Asked Questions
Domain Registry of Canada is a Domain Registration Services Provider. We register, renew, and transfer domain names through the ICANN accredited registrar, Brandon Gray Internet Service Inc. We also provide extended services like web hosting, email, SSL certificates, and search engine submission.
Our pricing can be viewed on our Price Chart. We accept Visa, Mastercard, American Express.
New domain name registrations and completed transfer and renewals are non refundable.
Refunds for uncompleted transfer and renewals are refundable.
If you would like a refund, please call Customer Service and they will be glad to assist you.
Absolutely. As a reseller of an ICANN Accredited Registrar, we must follow all rules and regulations set forth in the ICANN RAA (Registrar Accreditation Agreement) just like the registrar itself.
Prior to the renewal date of your domain name, we will send at minimum 2 reminder notices by email. One of them will be sent approximately one month prior to expiry and the other one will be sent approximately one week prior to expiry. If you do not renew your domain name we will send one additional notice which will include instructions for renewing the registration of your domain. We also send supplementary reminder emails at 90, 60, and 45 days prior to expiration.





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